Frequently Asked Questions

  • How does windshield repair prevent cracks from spreading?

    Professional windshield repair uses specialized resins and curing tools to fill chips and restore structural integrity, stopping cracks from expanding. This preserves clarity and extends the windshield's lifespan. At Philly Team Auto Glass, we recommend scheduling repair immediately after damage occurs, especially for Philadelphia drivers facing highway debris and pothole impacts on I-95 and I-76.
  • When should you replace a windshield instead of repairing it?

    Replacement is necessary when cracks exceed six inches, damage is in the driver's sight line, or the windshield is shattered. Major impacts from storms, vandalism, or highway debris often require full replacement. At Philly Team Auto Glass, our technicians assess each case to determine whether repair meets Pennsylvania safety inspection standards or replacement is needed.
  • What causes back glass to break in Philadelphia?

    Back glass commonly shatters due to break-ins, storm damage, fallen tree branches, and vandalism — frequent issues in urban Philadelphia neighborhoods with street parking. At Philly Team Auto Glass, we provide mobile back glass replacement with full interior cleanup and watertight installation to prevent further water intrusion into cargo areas and seats.
  • Can auto glass be replaced at my home or office?

    Yes, mobile auto glass replacement brings certified technicians directly to homes, workplaces, parking garages, and job sites throughout Philadelphia. This eliminates travel time and reduces downtime. At Philly Team Auto Glass, we offer same-day mobile service across the region, ideal for busy commuters and businesses in crowded city areas.
  • What's the difference between OEM and aftermarket auto glass?

    OEM glass is made by the original vehicle manufacturer, ensuring exact fit and factory specifications. Aftermarket glass is produced by third parties but can match OEM quality when properly sourced. At Philly Team Auto Glass, we use OEM-grade or high-quality aftermarket glass to deliver a factory-fit finish for all makes and models.
  • How do technicians handle windshields with sensors and cameras?

    Technicians are trained to work with rain sensors, lane-assist cameras, and ADAS components during windshield replacement, ensuring proper alignment and recalibration. This preserves advanced driver-assist features. At Philly Team Auto Glass, our installers follow manufacturer-approved methods for modern vehicles, including electric and hybrid models popular in Philadelphia.
  • Why do side windows break so often in cities?

    Side windows frequently break from theft attempts, road debris, tight parking collisions, and impact in crowded urban streets. Philadelphia's dense parking and narrow spaces increase these risks. At Philly Team Auto Glass, we replace side glass using tempered safety glass and ensure proper seals to block weather, noise, and water leaks.
  • What causes power windows to stop working?

    Power windows fail due to worn motors, damaged regulators, faulty switches, or moisture exposure — common with heavy daily use in city driving. Frequent opening at tolls and parking areas accelerates wear. At Philly Team Auto Glass, we repair or replace window components on-site, restoring smooth operation and preventing further electrical strain.
  • How quickly should you fix a broken back window?

    Broken back windows should be replaced immediately to prevent water intrusion, theft, and interior damage. Delays allow rain, snow, and debris to enter cargo areas and seats. At Philly Team Auto Glass, we offer same-day mobile service throughout Philadelphia neighborhoods, ensuring fast, watertight installation and full glass cleanup.
  • Does auto glass service work with insurance claims?

    Yes, auto glass providers assist with filing and processing claims through major insurance carriers, handling paperwork, approvals, and documentation. This speeds the process and clarifies coverage. At Philly Team Auto Glass, we work directly with insurers for break-ins, storm damage, and road debris claims, helping Philadelphia customers reduce delays and understand out-of-pocket costs.
  • What makes fleet vehicle glass service different?

    Fleet services offer scheduled maintenance, priority appointments, and fast turnaround to minimize downtime for commercial vehicles. Providers work with mixed fleets including vans, trucks, and service cars. At Philly Team Auto Glass, we support delivery and trade fleets operating along I-95, Columbus Blvd., and South Philly industrial zones with same-day mobile response.
  • How does highway driving in Philadelphia damage windshields?

    Philadelphia highways like I-95, I-76, and the Walt Whitman Bridge expose windshields to gravel, construction debris, and heavy truck traffic, causing chips and cracks. Dense commuting corridors increase impact frequency. At Philly Team Auto Glass, we specialize in repairing road debris damage quickly to prevent crack spread and maintain visibility for local drivers.